Privacy policy

Last updated: November 11, 2026

This Privacy Policy explains what personal data we collect when you visit https://coldposters.us or buy from us, why we collect it, who we share it with, and the choices and rights you have. Please read it carefully.

Who we are

The cold poster store at https://coldposters.us is operated by Amila Group S.L., a Spanish company with tax ID (NIF/CIF) ESB19778935. Our registered office is at Avenida Vila de Tossa, 17310 Lloret de Mar, Spain.

Amila Group S.L. is responsible for your personal data under this policy. In this policy, "we", "us" and "our" mean Amila Group S.L. "You" means anyone who visits our website or places an order.

Our store serves customers in the United States only. You can reach us at any time at [email protected].

What we collect

We collect only the data we need to run our store and send you your posters.

Data you give us when you order:

Your name
Your shipping address
Your email address
Your phone number (used for delivery)

Data created when you shop with us:

Your order history (what you bought, when, and the order details)
Any messages you send to our customer service

Payment data: Payments are handled by Stripe. Your card data never touches our servers, and we never see your full card number.

Technical data:

Your IP address
Information about your device
The pages you view on our site
Cookies (see "Cookies and analytics" below)

Why we use it

We use your personal data to:

Process and ship your orders. We need your name, address, phone and order details to print your poster and deliver it.
Provide customer service. We use your contact details and order history to answer your questions and handle any issue with your order.
Send transactional emails. These include your order confirmation and your tracking number when your order ships.
Prevent fraud. We use order and technical data to detect and stop fraudulent orders.
Analyze how our site is used. We use Google Analytics 4 to understand how visitors use our site, only as described in "Cookies and analytics" below.
Send marketing emails, only with your consent. We will not send you marketing emails unless you have agreed to receive them. You can withdraw your consent at any time by contacting us at [email protected].

Who we share it with

We share personal data only with service providers that help us run our store. They process your data on our behalf, for the purposes described here:

Stripe processes your payments.
Our print and shipping partner in the United States receives your name, address, phone number and order contents. It uses them only to print and ship your order.
Resend sends our transactional emails, such as order confirmations and shipping notices.
Google Analytics helps us measure how our site is used.
Cloudflare provides content delivery and security for our website.

We do not sell your personal data. We do not share your personal data with third parties for their own marketing.

International transfers

Our website is hosted on servers located in the European Union, in Germany. Our company is based in Spain. Your posters are printed and shipped by a professional print partner located in the United States.

This means your personal data moves between the United States and the European Union. For example, the data you enter at checkout is stored on our servers in Germany, and the details needed to print and deliver your order are sent to our partner in the United States. The other service providers listed above may also process data as part of the services they provide to us.

We share with each provider only the data it needs to do its job.

How long we keep it

Order and invoicing data is kept for as long as accounting and tax law requires.
Analytics data is kept for 60 days maximum in our own systems.

Cookies and analytics

Cookies are small files stored on your device when you visit a website. We use two types:

Essential cookies. These are needed for the site to work. They keep your cart, manage your session and protect the site. They are always on, because the store cannot work without them.

Analytics cookies. These are used by Google Analytics 4 to help us understand how visitors use our site, such as which pages are viewed. Analytics cookies are used only if you accept them through our cookie consent banner. You can refuse them, and you can still shop normally.

Your rights

Rights for everyone

Wherever you live, you can ask us to:

Access the personal data we hold about you
Correct data that is wrong or incomplete
Delete your personal data
Receive a copy of your data in a portable format (portability)
Stop using your data for certain purposes (objection)

Send your request to [email protected]. We answer within 30 days.

Some data may need to be kept even after a deletion request, for example order and invoicing data that accounting and tax law requires us to keep.

California residents

If you live in California, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA). You have the right to:

Know what personal data we collect about you and how we use and share it
Delete the personal data we have collected from you
Correct inaccurate personal data
Opt out of the sale or sharing of your personal data
Non-discrimination, which means we will not treat you differently for using any of these rights

We do not sell your personal data, and we do not share it with third parties for their own marketing. To use any of these rights, email [email protected]. We answer within 30 days.

GDPR rights

Because we are a Spanish company, we also honor the rights given by the European Union's General Data Protection Regulation (GDPR). These include the rights of access, correction, deletion, portability and objection described above. Send your request to [email protected].

Children

Our store is not directed at children under 13. If you think a child under 13 has given us personal data, please contact us at [email protected].

Security

We take steps to protect your personal data:

Your card data is processed by Stripe and never touches our servers. We never see your full card number.
Our website uses Cloudflare for content delivery and security.
We share with each service provider only the data it needs.

No website or online service can be 100% secure. If you have a concern about the security of your data, please contact us.

Changes

We may update this Privacy Policy from time to time, for example when our services or service providers change. When we do, we will post the new version on this page and change the "Last updated" date at the top. Please check this page from time to time.

Contact

If you have any questions about this Privacy Policy or how we handle your personal data, or if you want to use any of your rights, contact us:

Email: [email protected]
Company: Amila Group S.L.
Address: Avenida Vila de Tossa, 17310 Lloret de Mar, Spain