Contact information
Last updated: November 11, 2026
Email us
The best way to reach cold is by email at [email protected]. Email is our only customer service channel, so please write to us there for any question.
What to include
If your message is about an order, please include:
- Your order number
- Photos of the poster and its packaging if your item arrived damaged, misprinted, defective or wrong
For damaged, misprinted, defective or wrong items, contact us within 14 days of receiving your order. You do not need to send the item back unless we ask you to.
Reply time
We typically reply within one business day.
Postal address
The store is operated by Amila Group S.L., Avenida Vila de Tossa, 17310 Lloret de Mar, Spain.